Complaints

We are committed to being consistent,fair and impartial when handling your complaint.
We consider your complaint as a valuable source of feedback that helps us to improve the services we offer to our customer.
If we have not met your expectations please email or contact us and we endeavour to sort this out for you in the best possible way.

Get Simple Loans
Ph: 02 8964 7700
Suite 2F/9-13 Redmyre Road, Strathfield NSW 2135

For any reason we are unable to assist you with your complaint, you can then refer your complaint to the Credit Ombudsman Services Limited (COSL)

Compliments

We always welcome your compliments on our service. Please email loans@getsimpleloans.com.au